After the Storm
FEMA assistance:
FEMA's Disaster Recovery Center (DRC) is now open to assist Volusia County residents impacted by Hurricane Ian. The DRC will be at the Florida Department of Health - Volusia, 1845 Holsonback Drive, Daytona Beach, and will be open from 9 a.m. to 6 p.m. seven days a week.
In addition to FEMA representatives, local governments and social service agencies will be on-site to assist residents and businesses impacted by Hurricane Ian.
The services and information available at the DRC will include, but are not limited to the following:
- Assessment and guidance to available resources in the community
- Applying for FEMA assistance
- Housing and utility information
- FEMA application status updates
- Appealing a denied FEMA application
- Resources and advice from the Small Business Administration
At this time, appointments are not required to enter the DRC. Residents will be assisted on a first-come, first-served basis and are encouraged to arrive as early as possible. Votran will provide free trips to the DRC. Residents can coordinate the trip through the Florida Department of Health-Volusia or by calling the Votran Coordinator Liz Suchsland at 386-761-7700.
To apply for assistance and get answers to your questions, call FEMA at 800-621-3362. Video relay service and 711 are available at 800-621-3362. Online registration is available at www.DisasterAssistance.gov. Applications are available in English and Spanish.
When you call, have the following information available:
- Your address with ZIP code
- Condition of your damaged home
- Insurance information, if available
- Social Security number
- Phone number where you can be contacted
- Address where you can get mail or email address to receive electronic notifications
Direct deposit: Disaster assistance funds can be sent directly to your bank account. Please provide your bank account type, account number, and bank routing number.
Stay in touch with FEMA: When you apply, you will receive a FEMA registration number. Save it. You will need the number whenever you contact FEMA.
National Flood Insurance Program (NFIP):
FEMA’s National Flood Insurance Program policyholders are beginning to receive funds to help jumpstart their recovery. To date, FEMA has provided $3.5 million in advance payments to policyholders who have started the claim process. FEMA has also taken steps to ease burdens on its policyholders as they begin to clean up and repair, including allowing some who need to renew policies to take advantage of flood insurance benefits.
There are NFIP policies in Florida where the renewal date has passed, but policyholders may be able to take steps that will reinstate their policy and receive coverage for flood damage from Hurricane Ian. Policyholders based in Florida who had flood damage from the hurricane now have a 90-day grace period to renew their policies.
Policyholders affected by Hurricane Ian can receive between $5,000 and $20,000 with documentation before an adjuster's inspection. Policyholders are encouraged to talk with their insurer about how to receive an advance payment to help jumpstart their recovery,
Anyone affected by Hurricane Ian who has an NFIP flood insurance policy and has suffered flood damage should begin filing their claim now. Those who don’t know their insurance agent or company may call 877-336-2627.
Disaster Survivor Assistance (DSA):
Staff from FEMA’s Disaster Survivor Assistance (DSA) program can offer help in applying for FEMA assistance or answer questions about the process. Residents may receive support from DSA staff at their residence, work, shelter, hotel, or other places the household is residing. While not permitted to enter a home, staff may assist outside on the porch, sidewalk, driveway, or yard.
DSA staff can review a resident’s materials on-site, provide information regarding their application status, assist with collecting documentation for the case file, and submit an application on the resident’s behalf. Additionally, DSA staff will provide referrals to other disaster relief programs for which they may qualify.
A person applying for FEMA assistance must provide personal information, such as name, date of birth, and a social security number. Residents are encouraged to verify DSA staff credentials before speaking to and providing such information. DSA staff are required to possess identification at all times and will present such identification upon introduction. FEMA does not charge fees for services.
Persons may apply for FEMA assistance by visiting disasterassistance.gov, through the FEMA app, or by calling 800-621-3362. Information about disaster relief programs is continuously updated at volusia.org/pin.
Disaster-SNAP:
The Disaster Supplemental Nutrition Assistance Program (D-SNAP) provides food assistance for residents impacted by Hurricane Ian. This program is for residents not already receiving assistance through the regular Supplemental Nutrition Assistance Program. Applicants must have been living or working in Volusia County during Hurricane Ian and suffered a disaster-related loss such as damage to their home or self-employment property, loss of food, reduction or loss of income, or other disaster-related expenses. An applicant must meet income eligibility.
The Department of Children and Families (DCF) will also hold in-person D-SNAP events for residents unable to pre-register online. As the pre-registration dates approach, additional information will be available. To learn more about D-SNAP, visit myflfamilies.com/dsnap.
Power outages:
To report power outages, please contact your electric provider:
Additonal Resources:
Volusia County Citizens Hotline: 866-345-0345
Florida Health Department in Volusia County: 386-274-0500
Florida Emergency Information Line: 800-342-3557
www.volusia.org/pin
www.FloridaDisaster.org
Additional Important Volusia County Updates:
Please follow Volusia County's Emergency Management Facebook and visit Volusia.org/PIN for important county-wide updates, such as curfew, shelter info, tips about drinking water, and current weather updates. Volusia County Government Youtube here.
Volusia County Schools Closure:
"VCS Connect" is the simplest way to stay connected & informed before, during, and after the storm.
Text "YES" to 67587 and opt-in for the most current information on storm impact on schools, school closures, and the latest storm-related news.
Sandbag Distribution:
-10 bags per household, while supplies last
-Proof of DeBary residency is required i.e. driver's license
-Households ONLY, no commercial businesses
-Residents will be responsible for filling their own sandbags
-BRING YOUR OWN SHOVEL
follow us on social media for up-to-date information:
► www.facebook.com/cityofdebary
► DeBuzz - City of DeBary Newsletter
Volusia County Hurricane Preparedness Links:
For the most up-to-date storm updates, visit volusia.org/PIN
Volusia County Citizens Information Center (CIC). Call 866-345-0345 for storm-related questions and resources.
If you have not done so, sign up for emergency notifications from Volusia County by visiting https://www.volusia.org/services/public-protection/emergency-management/alerts/
